Privacy Policy

1. Introduction

WMT operates the Waste Management Tracker software and related services (collectively, the "Services"). We are committed to protecting your privacy and handling any personal information we collect responsibly.

This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website (e.g., wastemanagementtracker.com), request information, or use our Services. It applies to information collected through our website, communications with us, and (where applicable) our cloud-based software platform.

By using our website or Services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our website or Services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, business name, email address, phone number, mailing address, job title — typically provided when you contact us, request a demo, or sign up for Services.
• Business Information: Company details, billing information, and operational data (e.g., waste tracking records, routes, manifests) submitted through the WMT platform.
• Usage Data: IP address, browser type, device information, pages visited, time/date of access, and other analytics collected via cookies or similar technologies.
• Communication Data: Details from emails, calls, or forms you submit to us.

We do not knowingly collect personal information from children under 13 years of age.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the WMT Services
• Respond to your inquiries, demos, support requests, or sales questions
• Process payments and manage accounts (if applicable)
• Send administrative communications, updates, or marketing materials (with opt-out options)
• Ensure security, prevent fraud, and comply with legal obligations
• Analyze usage trends to enhance our software for septic and plumbing professionals

4. Sharing Your Information

We do not sell your personal information. We may share information with:

• Service providers (e.g., hosting like Azure, payment processors, analytics tools) who assist in operating our Services
• Business partners or affiliates, only with your consent or as necessary for the Services
• Legal authorities if required by law, subpoena, or to protect rights/safety

For users in California or other states with privacy laws, we comply with applicable disclosure and opt-out rights.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Policy, provide Services, or meet legal requirements. Business data in WMT is retained per your account settings and our agreements.

7. Your Rights and Choices

Depending on your location, you may have rights to:

• Access, correct, or delete your personal information
• Opt out of marketing communications
• Request restriction of processing or data portability (where applicable)

To exercise these rights, contact us at the details below. We may verify your identity before responding.

8. International Data Transfers

Our Services are hosted in the United States. If you access them from outside the US, your information may be transferred to and processed in the US, where privacy laws may differ.

9. Changes to This Privacy Policy

We may update this Policy from time to time. Changes will be posted here with an updated "Last Updated" date. Continued use of our Services after changes constitutes acceptance.